A straightforward breakdown of what we log, why we log it, and how you can delete it — across every service on MambaPanel.
This covers all lookup services available in the sidebar of your user dashboard. Every query you run is logged so you can come back and review your search history at any time.
We do not look into your individual searches. Logging is strictly for your own convenience so your results are there when you need them.
If you want to remove a search, simply press the bin icon next to the search in your dashboard. This will permanently delete that search and its results from your account.
MambaPanel is not an EU-based company. While GDPR is therefore not a direct legal obligation for us, we do follow its principles as closely as we reasonably can and treat user privacy seriously.
All face data surfaced in search results is publicly available on the internet. We have a legal right to index and link to public information, in the same way a standard web search engine does. We do not source or store private or restricted images.
When you upload a photo to run a face search, that image is logged and sent to our recognition engine. It is used to identify details such as estimated age and to search for matching faces. The image is retained so the search result is accessible from your dashboard.
If you want to remove it, press the bin icon on the search in your dashboard. Doing so will permanently delete both the uploaded image and the face search itself from our systems.
For our AI tools, we log the search query so we know which tool a user has used. We never log the uploaded image or the results returned. Our records only reflect that a given user ran a query — nothing beyond that.
Our face search Risk Assessment engine logs the input submitted for assessment. The outcome of the assessment is never logged. We have no record of what result was returned to you.
All support tickets are logged against your account and are retained regardless of whether the ticket has been closed. This allows our support team to reference previous conversations if needed.
If you delete your account from your account settings, all of your support tickets will be permanently deleted along with it.
Email us at [email protected] for any questions about this policy or how your data is handled.
You can fully delete your account and all associated data at any time from mambapanel.com/settings. Once deleted, we can no longer access your data.